Privacy Policy
Effective April 19, 2026
1. Data controller
AnalityQa AI processes the personal data collected through the Service. Contact: privacy@analityqa.com.
2. Data we collect
- Account: email, name, hashed password, plan, preferences.
- Content: uploaded files, database connections (credentials encrypted at rest), conversations, dashboards.
- Usage: Service usage logs, quota events, analytics events (with consent).
- Technical: IP address, user-agent, timestamps, session identifiers.
- Payment: handled by our PCI-DSS certified payment processor; we do not store any card data.
3. Purposes and legal bases
- Performance of the contract: providing the Service, billing, support.
- Legal obligations: accounting, fraud prevention.
- Legitimate interest: security, abuse prevention, product improvement.
- Consent: analytics cookies — declinable without impact on the Service.
4. Sub-processors
We rely on sub-processors to deliver the Service, in the following categories:
- Hosting, database and authentication.
- Code execution in isolated sandboxes.
- Payment processing (PCI-DSS certified provider).
- Large language model (LLM) providers: content sent for inference is not used to retrain the models.
- Transactional email delivery, analytics and technical monitoring.
The detailed list of sub-processors and their locations is available on request at privacy@analityqa.com.
5. Retention
Account data: as long as the account exists. After deletion, permanent erasure within 7 days (grace period), except for legal obligations (billing: 10 years, security logs: 12 months).
6. Your rights
You can at any time:
- Access your data and obtain a copy — from Settings → Privacy → Export my data.
- Rectify or complete your information.
- Delete your account — from Settings → Privacy → Delete my account. 7-day grace period.
- Withdraw your analytics consent at any time from the banner or settings.
Contact: privacy@analityqa.com.
7. Cookies
We use strictly necessary cookies (session, language preference) and, with your consent, analytics cookies. No advertising cookies.
8. Security
Encryption in transit (TLS 1.2+), encryption at rest of database connection credentials, customer data isolation, restricted and logged access to production systems.
9. Updates
This policy may be updated; material changes will be notified to you by email 30 days before they take effect.